Report 2020-128/628.1 Recommendation Responses
Report 2020-128/628.1: Employment Development Department: EDD's Poor Planning and Ineffective Management Left It Unprepared to Assist Californians Unemployed by COVID‑19 Shutdowns (Release Date: January 2021)
Recommendation for Legislative Action
To ensure that EDD's claims processing is as effective and efficient as possible, the Legislature should require EDD to convene a working group to assess the lessons learned from the claim surge and identify the processes that EDD can still improve. That working group should do to the following:
-Include representatives from EDD's UI branch, IT branch, and executive management. It should also include representatives from the strike team.
-Issue a report on the lessons learned from the claim surge by no later than January 2022. The report should identify any improvements that the working group recommends that EDD make and include a review of EDD's implementation of the strike team's recommendations.
Description of Legislative Action
AB 360 (Patterson, et. al., 2021) would, in part, require EDD to convene a working group to assess the lessons learned from claim surges, identify the processes that EDD can still improve and issue a report by January 1, 2022. This bill is pending in the Assembly.
- Legislative Action Current As-of: October 2021
California State Auditor's Assessment of Status: Legislation Introduced
Description of Legislative Action
AB 360 (Patterson, et. al., 2021) would create the Unemployment Insurance Reform Project within EDD. Under this project, EDD would, among other things, convene a working group to assess the lessons learned from claim surges and identify the processes that the department can still improve. It shall then issue a report on the lessons learned and identify any recommended improvements for the department and include a review of the department's implementation of the 2020 Employment Development Department strike team recommendations.
- Legislative Action Current As-of: July 2021
California State Auditor's Assessment of Status: Legislation Introduced
Description of Legislative Action
AB 360 (Patterson, et. al., 2021) would create the Unemployment Insurance Reform Project within EDD. Under this project, EDD would, among other things, convene a working group to assess the lessons learned from claim surges and identify the processes that the department can still improve. It shall then issue a report on the lessons learned and identify any recommended improvements for the department and include a review of the department's implementation of the 2020 Employment Development Department strike team recommendations.
- Legislative Action Current As-of: May 2021
