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California State Auditor Logo COMMITMENT • INTEGRITY • LEADERSHIP

Employment Development Department

EDD's Poor Planning and Ineffective Management Left It Unprepared to Assist Californians Unemployed by COVID‑19 Shutdowns

Report Number: 2020-128/628.1

Selected Abbreviations Used in This Report

BSM Benefit System Modernization
CARES Coronavirus Aid, Relief, and Economic Security
EDD Employment Development Department
EPR Employment program representatives
ODI California Office of Digital Innovation
PUA Pandemic Unemployment Assistance
UI Unemployment Insurance