Correctional Health Services should provide training to the manager and supervisors involved in the claim authorization process regarding the state rules applicable to claiming travel expenses.
Correctional Health Services told us that it provided training regarding state travel rules to the manager, supervisors, and employees who were discussed in our investigative report and who still were employed by the department when it began the training in 2013. It also reported that as of December 2013, it has provided training regarding state travel rules to more than 1,600 additional employees and has developed a database for keeping track of its employees who have traveled on state business and not participated in the training. Correctional Health Services is notifying these untrained employees that they must attend the training. Each month the department also notifies its employees of travel training opportunities.
Correctional Health Services finalized its training plan and began implementing the training in June 2013. It has not yet completed providing the training to all its employees involved in the travel claim authorization process. It intends to implement the recommendation by December 2013.
Correctional Health Services reported that it was considering developing a “lesson plan” regarding state travel laws and regulations. (See 2013-406, p. 275)