Report I2010-2 Recommendation 6 Responses
Report I2010-2: Investigations of Improper Activities by State Employees: Delay in Reassigning an Incompetent Psychiatrist, Misuse of State Resources, Failure to Protect the Security of Confidential Documents, Theft of Registration Fees, and Other Violations of State Law (Release Date: January 2011)
Case Number I2009-0832
Recommendation #6 To: Motor Vehicles, Department of
Ensure that managers or their designees review exception reports within two working days, as required by Motor Vehicles' policy.
Agency Response From December 2010
In December 2010 Motor Vehicles reported that it agreed with our recommendation to ensure that managers or their designees review exception reports within two working days. Specifically, it stated that it would provide additional training to all of its field supervisors to ensure compliance with its exception report review policies.
California State Auditor's Assessment of Status: