Report 2017-112 Recommendation 9 Responses

Report 2017-112: Homelessness in California: State Government and the Los Angeles Homeless Services Authority Need to Strengthen Their Efforts to Address Homelessness (Release Date: April 2018)

Recommendation #9 To: Los Angeles Homeless Services Authority

To ensure that its funding recommendations are effective, consistent, and transparent, the Authority should develop and implement a process by July 2018 to document supervisory review of its application evaluation process and of meetings in which it discusses funding decisions.

1-Year Agency Response

LAHSA has fully implemented recommendation 9 as of December 2018. LAHSA updated the policies and procedures for documenting supervisory reviews of internal staff evaluations and scoring of the Budget as well as Past Performance sections of proposals that are part of the Quality Review process. The Finance, Performance Management, and Reporting Units have been following the updated procedures since December 2018.

California State Auditor's Assessment of 1-Year Status: Fully Implemented

6-Month Agency Response

LAHSA is in the process of standardizing procedures for documenting supervisory reviews of internal staff evaluation and scoring of the Budget as well as Past Performance sections of proposals that are part of the Quality Review process. Please see project plan and timeline for detailed the action steps that will be taken to implement the revised forms and related procedures by December 31, 2018.

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

As of February 2018, LAHSA developed and implemented a process to document supervisor review for the RFSQ process. This process is detailed in the RFSQ policy and the accompanied tool. Beginning February 2018, LAHSA procurement team began taking meeting minutes for each meeting in which funding decisions are discussed and has executive management sign-off on all funding recommendation before they go to the committee. This process has been operationalized and LAHSA is updating the applicable procurement procedures to reflect this new process.

LAHSA has focused implementation of Recommendation 9 on the RFSQ process. With further guidance from the State Auditor, LAHSA will expand supervisory documentation to our evaluation process under Request for Proposals Quality Review. Currently, LAHSA is working to standardize procedures for documenting existing supervisory reviews of internal staff evaluation & scoring of the Budget and Past Performance sections of proposals that are part of the Quality Review process. The changes will be used for the next RFP Quality Review process by the end of this year.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2017-112

Agency responses received are posted verbatim.