Report 2017-102 Recommendation 3 Responses

Report 2017-102: California Community Colleges: The Colleges Reviewed Are Not Adequately Monitoring Services for Technology Accessibility, and Districts and Colleges Should Formalize Procedures for Upgrading Technology (Release Date: December 2017)

Recommendation #3 To: Community Colleges Chancellor's Office

To comply with statutory reporting requirements on its efforts to serve students with disabilities, by June 2018, the Chancellor's Office should establish and report on a system for evaluating state-funded programs and services for disabled students, including its gathering of outcome data, staff and student perceptions of program effectiveness, and data on the implementation of the program.

6-Month Agency Response

A thorough analysis of the issues has been conducted. During a meeting with all college disability directors 2/28/18 the three colleges who participated in the audit shared their experiences and passed on the guidance that they received from the auditors to all colleges. Also during the meeting, focus groups were convened to discuss what current policies exist with regard to producing alternate media and tracking complaints. The Chancellor's Office staff circulated amongst all participants to gather first-hand the issues the colleges are dealing with. In addition:

- The plan to evaluate state-funded programs and services for disabled students is in progress. The findings from the meeting 2/28/18 were summarized and will be included in the next biennial report to capture staff perceptions of the program. We discovered that the majority of our colleges have an annual student survey so we will collect the student perceptions of the program that way.

- A survey used to gather data on what the colleges are already reporting on and the cycle of each college's reaccreditation visit, will form the basis of the plan that each college will follow to contribute to future biennial program reports.

- A task force was chosen to piece together the components being measured into a cohesive, sustainable plan that each college can execute regardless of fluctuations in funding. This task force met May 4th in Sacramento. The group consists of practitioners who have a research background as well as a student with disabilities. It also demonstrates a cross-section of colleges from the small, single college districts to large multiple college districts. There was a follow up meeting May 18th where the group discussed the options for program evaluation. The next meeting is June 6th where it is expected that a complete draft will be proposed. The final meeting is June 15th which will include the plan on how to disseminate the guidance to the field.

  • Estimated Completion Date: June 30, 2018
  • Response Date: June 2018

California State Auditor's Assessment of 6-Month Status: Pending


60-Day Agency Response

A thorough analysis of the issues has been conducted.

During a meeting with all college disability directors 2/28/18 the three colleges who participated in the audit will share their experiences and pass on the guidance that they received from the auditors.

A plan to evaluate state-funded programs and services for disabled students is underway. The findings from the meeting 2/28/18 will help inform the data gathering.

  • Estimated Completion Date: June 2018
  • Response Date: February 2018

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2017-102

Agency responses received are posted verbatim.