Report 2016-128 Recommendation 15 Responses
Report 2016-128: In‑Home Supportive Services: The State Could Do More to Help Providers Avoid Future Payment Delays (Release Date: March 2017)
Recommendation #15 To: Social Services, Department of
To ensure that it can quickly identify potential concerns with the number of timesheets received at the TPF, Social Services should develop procedures to review its timesheet volume report on a daily basis. Alternatively, Social Services could work with OSI to modify the reporting function within CMIPS II to require automated notifications to management when the timesheet volume report identifies an instance when the volume of timesheets falls below the threshold specified.
6-Month Agency Response
CDSS has developed a process for an Associate Management Auditor to review the Daily Timesheet Volume Report every day during peak payroll processing weeks to ensure the number of timesheets received is in alignment with expectations. If an issue is identified, the appropriate action will be taken. Please see attached process flow for further details (see Attachments A and B).
- Completion Date: July 2017
- Response Date: September 2017
California State Auditor's Assessment of 6-Month Status: Fully Implemented
60-Day Agency Response
CDSS is developing procedures to continue to monitor the daily electronic notification from the TPF confirming the volume of timesheets processed. During the pay periods each month, CDSS will run the Timesheet Volume Report and review it for any low thresholds by county and take appropriate action if/when necessary. If it becomes clear that automating this report would be worth the expense, CDSS would submit a change request to send an automated notification to CDSS if volumes are under the thresholds established for the county.
- Estimated Completion Date: June 2017
- Response Date: May 2017
California State Auditor's Assessment of 60-Day Status: Pending
Agency responses received are posted verbatim.