Report 2016-126 Recommendation 9 Responses

Report 2016-126: California Department of Social Services: Its Caregiver Background Check Bureau Lacks Criminal History Information It Needs to Protect Vulnerable Populations in Licensed Care Facilities (Release Date: March 2017)

Recommendation #9 To: Social Services, Department of

To ensure that it more effectively shares, receives, and uses administrative action information, Social Services should direct its exemption analysts to review the administrative action information as part of their background check reviews.

6-Month Agency Response

The Department issued the Administrative Action Exchange Procedures to all exemption analysts in August 2017. These procedures provide direction regarding completing a review of administrative action from other departments when processing an exemption (see Attachment A).

  • Completion Date: August 2017
  • Response Date: November 2017

California State Auditor's Assessment of 6-Month Status: Pending

Social Services did not provide to us procedures that provide direction to review administrative action information as part of their background check reviews. Instead, the procedures provide direction on processing administrative action information from other departments. To reach full implementation, Social Services should direct its analysts to review the available administrative action information whenever they are processing a background check.

  • Auditee did not address all aspects of the recommendation

60-Day Agency Response

All analysts were informed of the requirement to include a review administrative action information. The Department will have final procedures requiring exemption analysts to review this information as part of background check review process by May 31, 2017.

  • Estimated Completion Date: May 31, 2017
  • Response Date: May 2017

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2016-126

Agency responses received are posted verbatim.