Report 2016-126 Recommendation 16 Responses

Report 2016-126: California Department of Social Services: Its Caregiver Background Check Bureau Lacks Criminal History Information It Needs to Protect Vulnerable Populations in Licensed Care Facilities (Release Date: March 2017)

Recommendation #16 To: Social Services, Department of

Until the Legislature requires that Social Services receive both California and federal criminal history information before issuing a clearance or processing an exemption, to better protect vulnerable populations, Social Services should immediately revise its policy to require its regional offices to obtain all self-disclosure forms for individuals who submit fingerprints to Justice as part of an application to be present in a licensed facility. The regional offices should then forward to the CBCB all self-disclosure forms that identify a conviction.

1-Year Agency Response

The Department continues to work on developing an automated system or web portal for individuals/licensees to upload the self-disclosure form. This automated process will ensure the most expeditious clearance for individuals with no criminal history. In addition, a Provider Information Notice (PIN) has been sent to all providers to remind them of their responsibility to send to the Regional Office any Criminal Record Statement (LIC 508) that is checked "yes". A Regional Office Memo (ROM) has been sent to all programs and Regional Office staff to remind them to forward all "yes" LIC 508s to CBCB. (Attachment 5)

  • Estimated Completion Date: December 2019
  • Response Date: March 2018

California State Auditor's Assessment of 1-Year Status: Pending


6-Month Agency Response

The Department has drafted a Provider Information Notice (PIN) to reinforce the existing requirement that all self-disclosure forms must be on file with the licensee. The PIN is expected to be released November 2017. The Department continues work to develop an automated system or web-portal for the individuals/licensees to upload the self-disclosure information. This automated process will ensure the most expeditious clearance for individuals with no criminal history.

  • Estimated Completion Date: December 2017
  • Response Date: November 2017

California State Auditor's Assessment of 6-Month Status: Pending


60-Day Agency Response

The Department is issuing a Provider Information Notice to reinforce the existing requirement that all self-disclosure forms must be on file with the licensee, and that any time an individual has indicated there is criminal history that form must be provided to the department prior to the individual being present in the facility. Further management and staff in regional offices will be provided clear written guidance for processing self-disclosure information.

The Department will develop an automated system or web-portal for the individuals/licensees to upload the self-disclosure information, similar to the process used to apply for the Home Care Services Registry. This automated process will ensure the most expeditious clearance for individuals with no criminal history.

  • Estimated Completion Date: December 2017
  • Response Date: May 2017

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2016-126

Agency responses received are posted verbatim.