Report 2016-121 Recommendation 7 Responses
Report 2016-121: Department of Motor Vehicles: Administrative and Statutory Changes Will Improve Its Ability to Detect and Deter Misuse of Disabled Person Parking Placards (Release Date: April 2017)
Recommendation #7 To: Motor Vehicles, Department of
To reduce the risk of fraudulent applications, by September 2017 DMV should seek interagency agreements with the health boards responsible for licensing providers authorized to certify disabilities on placard applications. The agreements should include, but not be limited to, a review by medical experts of a sample of placard applications each quarter to ensure that the disability certifications meet state requirements. For any application that does not meet state requirements, DMV should require that the applicant and his or her provider submit the information needed so that the application meets state requirements. DMV should cancel the placards of those who do not respond within 90 days.
1-Year Agency Response
In November 2017, Legal Counsel at DCA requested changes to the interagency agreement language. In December 2017, changes were incorporated into a new version and routed back to DCA for final approval. After multiple discussions between DMV and DCA, the agreements are in the final stages of execution.
- Estimated Completion Date: May 15, 2018
- Response Date: April 2018
California State Auditor's Assessment of 1-Year Status: Pending
6-Month Agency Response
DMV met with the executive officers of the various health boards responsible for licensing medical providers authorized to certify the disability of an applicant for a disabled person placard. The Director of the Department of Consumer Affairs (DCA) is facilitating efforts to establish an Interagency Agreement with each of the boards that will govern execution of the activities recommended by the auditor.
A draft interagency agreement was completed and sent to the licensing boards on September 13, 2017, for concurrence. The Statement of Work for the various medical boards is complete, but the official completion date is being moved to December 31, 2017 to allow all of the affected boards under DCA time to officially adopt the agreements.
Governor Brown signed Senate Bill 611 on October 4, 2017. SB 611 incorporates many of the recommendations made to the Legislature in the California State Auditor audit report "Department of Motor Vehicles: Administrative and Statutory Changes Will Improve Its Ability to Detect and Deter Misuse of Disabled Person Parking Placards." DMV is currently working to implement the provisions of SB 611.
- Estimated Completion Date: December 31, 2017
- Response Date: October 2017
California State Auditor's Assessment of 6-Month Status: Pending
60-Day Agency Response
DMV has identified the executive officers of the various health boards responsible for licensing medical providers authorized to certify the disability of an applicant for a disabled person placard, and sent a letter to the Director of the Department of Consumer Affairs (DCA) to seek DCA's cooperation in establishing an Interagency Agreement. The agreement will facilitate communications and the exchange of services between DMV, DCA, and the health boards responsible for licensing medical providers authorized to certify the disability of an applicant for a disabled person parking placard.
Under the proposed agreement, DMV will provide the health boards disabled person placard applications for review by the boards' designated medical experts to ensure the disability certifications meet statutory requirements. Upon notification by the health board, a placard will be canceled within 90 days when it is determined the application does not meet statutory requirements and the required information is not received by DMV.
- Estimated Completion Date: 09/30/2017
- Response Date: June 2017
California State Auditor's Assessment of 60-Day Status: Pending
Agency responses received are posted verbatim.