Report 2016-046 Recommendation 4 Responses

Report 2016-046: Board of Registered Nursing: Significant Delays and Inadequate Oversight of the Complaint Resolution Process Have Allowed Some Nurses Who May Pose a Risk to Patient Safety to Continue Practicing (Release Date: December 2016)

Recommendation #4 To: Registered Nursing, Board of

To ensure that it promptly addresses this report's findings, BRN should work with Consumer Affairs to develop an action plan by March 1, 2017, to prioritize and resolve the deficiencies we identified.

60-Day Agency Response

On or about December 12, 2016, the Board of Registered Nursing's (BRN) Executive management developed an action plan that documents and tracks each of the enforcement audit recommendations, BRN's initial response to each recommendation, timeline to implement recommendations, responsible parties, and outcome of implementation of recommendations. BRN staff collaborated with the Department of Consumer Affairs (DCA) executive management, DCA's SOLID Training Solutions, DCA's Division of Investigation (DOI) and the Attorney General's Office (AG) to develop solutions including policies and procedures and measurable outcomes to implement the recommendations. The action plan is reviewed and updated on a regular basis to ensure BRN meets the recommendation deadlines.

  • Completion Date: February 2017
  • Response Date: February 2017

California State Auditor's Assessment of 60-Day Status: Fully Implemented

BRN, in collaboration with DCA, has created a plan that lists each of our 23 recommendations, including what it has done, or plans to do, to implement our recommendations. Although the plan does not specifically prioritize our recommendations, based on our follow-up with DCA and BRN officials, BRN is prioritizing its work on the recommendations by ensuring each are fully implemented by the completion dates included in our recommendations.


All Recommendations in 2016-046

Agency responses received are posted verbatim.