Report 2016-046 Recommendation 24 Responses

Report 2016-046: Board of Registered Nursing: Significant Delays and Inadequate Oversight of the Complaint Resolution Process Have Allowed Some Nurses Who May Pose a Risk to Patient Safety to Continue Practicing (Release Date: December 2016)

Recommendation #24 To: Registered Nursing, Board of

To ensure that it has prompt access to adequate information that could affect the status of a nurse's license, by June 2017, BRN should work with Consumer Affairs and other health boards to determine whether modifying BreEZe to include a capability that would allow it to promptly notify BRN when another health board receives a complaint or takes disciplinary action against a licensed nurse is cost-effective. If it is, add this functionality to BreEZe.

60-Day Agency Response

The BRN SMEs worked with DCA's BIA to develop an Alert function that is ready to be deployed in the next BreEZe software release at the end of February 2017.

The BreEZe update will include an "Entity Level" alert which will notify BRN staff when another board and/or bureau in BreEZe has taken one of the following actions on a mutual licensee:

- Opened a new complaint, or

- Discipline against a license.

  • Completion Date: February 2017
  • Response Date: February 2017

California State Auditor's Assessment of 60-Day Status: Fully Implemented

BRN provided documentation demonstrating that functionality was added to BreEZe to allow BRN to receive automatic notifications when another health board using BreEZe receives a complaint or takes disciplinary action against a licensed nurse.


All Recommendations in 2016-046

Agency responses received are posted verbatim.