To ensure that CalHEERS does not face delays and cost overruns in the implementation of planned releases, Covered California should immediately contract with an independent party for IV&V services to highlight and address potential risks going forward.
The IV&V contract was awarded to Infinity Consulting Group. The IV&V services commenced on July 1, 2016 and will continue for 12 months with an additional two (1) year optional extensions.
The CalHEERS project released a Request for Offer in late March 2016, to procure Quality Assurance and IV&V services. The contract is expected to be in place for the start of the new Fiscal Year on July 1, 2016.
Once the contract with an independent party for IV&V services is executed, we will report this recommendation as fully implemented.
Agency responses received are posted verbatim.