Report 2015-503 Recommendation 6 Responses

Report 2015-503: Follow-Up—California Department of Social Services: It Has Not Corrected Previously Recognized Deficiencies in Its Oversight of Counties' Antifraud Efforts for the CalWORKs and CalFresh Programs (Release Date: June 2015)

Recommendation #6 To: Social Services, Department of

To make certain that counties receive the greatest benefit from the resources they spend on antifraud efforts related to CalWORKs and CalFresh cases, Social Services should seek to replicate the most cost-effective practices among all counties. Social Services should work with its legal counsel to determine whether to withhold information about these practices from public disclosure.

Annual Follow-Up Agency Response From December 2017

The CDSS Fraud Bureau has established an active website where we share best practices from other counties, recently posted All County Letters (ACLs) and other types of communications accessible to the counties. In addition, updated copies of different User Manuals for the different CDSS systems that the Department maintains can also be found in this site, including contact information for our various programs.

Furthermore, CDSS regularly attends California Welfare Fraud Investigators Association (CWFIA) regional meetings and provides its members updates on statewide fraud activities. CDSS also attends the annual statewide CWFIA Training Conference and participates in and/or conducts training on fraud issues. CDSS also hosts an annual CDSS/CWFIA Program Integrity Conference covering program integrity topics in CalWORKs and CalFresh.

Any specific investigation-related information would not be appropriate for the CDSS Fraud Bureau website as this information would be confidential. The CWFIA maintains a website where members are able to post information only available to its members. Specific investigative techniques are not subject to release under the Public Records Act.

  • Estimated Completion Date: June 2019

California State Auditor's Assessment of Annual Follow-Up Status: No Action Taken

The department's response does not indicate an effort to implement our recommendation. Specifically, the webpage it mentions does not include any current best practices, but rather a historical record of the department's guidance dated between August 2008 and January 2016. Further, the department's attendance at the CWFIA regional meetings is an ongoing activity rather than a new activity resulting from our recommendation.

Annual Follow-Up Agency Response From November 2016

See response to Recommendation 4.

  • Estimated Completion Date: March 2017

California State Auditor's Assessment of Annual Follow-Up Status: Not Fully Implemented

1-Year Agency Response

CDSS is completing its assessment of cost data to determine if it is sufficient for inclusion in the cost savings methodology. The assessment includes a recommendation on how to use the cost data to update the cost savings methodology. The proposed revised methodology will be shared with stakeholders for review and comment and formally transmitted in an ACL. This process will take approximately three months.

  • Estimated Completion Date: September 2016
  • Response Date: June 2016

California State Auditor's Assessment of 1-Year Status: Pending

6-Month Agency Response

CDSS gathered sample counties available cost data and is analyzing the data to determine if it is sufficient for inclusion in the cost savings methodology.

  • Estimated Completion Date: 6/30/16
  • Response Date: December 2015

California State Auditor's Assessment of 6-Month Status: Partially Implemented

60-Day Agency Response

See response to Recommendation 5.

  • Estimated Completion Date: June 30, 2016
  • Response Date: August 2015

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2015-503

Agency responses received are posted verbatim.