To ensure that staff monitor both counties' processing of match lists and counties' reporting of investigation activity in a consistent and effective manner, Social Services should develop and document formal procedures for the IEVS and SIU review processes.
Attached are the completed Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) review manuals that will be used to ensure consistency on IEVS and SIU reviews.
A draft of the Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) formal procedures was revised to incorporate peer review edits and comments and is currently undergoing final review. The IEVS and SIU manuals are both comprehensive tools that have taken an extensive amount of time to develop and review. Additionally, the Department wants to ensure that the manuals and tools actually are helpful to new and existing staff; therefore, CDSS is piloting both manuals on current and upcoming reviews.
A draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is undergoing peer review.
Draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is in progress.
†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.
*Agency responses received after June 2013 are posted verbatim.