Report 2015-503 Recommendation 1 Responses

Report 2015-503: Follow-Up—California Department of Social Services: It Has Not Corrected Previously Recognized Deficiencies in Its Oversight of Counties' Antifraud Efforts for the CalWORKs and CalFresh Programs (Release Date: June 2015)

Recommendation #1 To: Social Services, Department of

To ensure that staff monitor both counties' processing of match lists and counties' reporting of investigation activity in a consistent and effective manner, Social Services should develop and document formal procedures for the IEVS and SIU review processes.

Agency Response*

Attached are the completed Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) review manuals that will be used to ensure consistency on IEVS and SIU reviews.

  • Response Type†: Annual Follow Up
  • Completion Date: September 2016
  • Response Date: November 2016

California State Auditor's Assessment of Status: Fully Implemented


Agency Response*

A draft of the Special Investigations Unit (SIU) and Income Eligibility and Verification System (IEVS) formal procedures was revised to incorporate peer review edits and comments and is currently undergoing final review. The IEVS and SIU manuals are both comprehensive tools that have taken an extensive amount of time to develop and review. Additionally, the Department wants to ensure that the manuals and tools actually are helpful to new and existing staff; therefore, CDSS is piloting both manuals on current and upcoming reviews.

  • Response Type†: 1-Year
  • Estimated Completion Date: September 2016
  • Response Date: June 2016

California State Auditor's Assessment of Status: Pending


Agency Response*

A draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is undergoing peer review.

  • Response Type†: 6-Month
  • Estimated Completion Date: 4/29/16
  • Response Date: December 2015

California State Auditor's Assessment of Status: Pending


Agency Response*

Draft of the Income Eligibility and Verification System and Special Investigations Unit formal procedures is in progress.

  • Response Type†: 60-Day
  • Estimated Completion Date: April 29, 2016
  • Response Date: August 2015

California State Auditor's Assessment of Status: Pending


All Recommendations in 2015-503

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


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