Report 2015-115 Recommendation 9 Responses

Report 2015-115: Dually Involved Youth: The State Cannot Determine the Effectiveness of Efforts to Serve Youth Who Are Involved in Both the Child Welfare and Juvenile Justice Systems (Release Date: February 2016)

Recommendation #9 To: Alameda County

Alameda County probation department should update its existing procedures to ensure that its staff are accurately recording family reunification service components within the statewide case management system.

Agency Response*

The Alameda County Probation Department (ACPD) intends to comply with the recommendation regarding accurately recording family reunification service components within the statewide case management system. The Probation Department is continually learning and addressing its internal capacity to comply with CWS/CMS regulations. ACPD is in the process of writing policy and intends to add a robust section related to foster care responsibilities - which was absent from the Department's previous policy manual. In an effort to increase our learning capacities, ACPD is participating on the state collaborative team from Child Welfare Digital Services that is developing the interface specifications for county juvenile probation systems for the Child Welfare Services - New System (CWS-NS).

The Probation Department is in the process of procuring new laptops for all staff that will enable staff to access CWS-NS directly, without the need for a token for access. The requirement of token access has prevented some Department employees from accessing the system, because the Department has a limited number of tokens. An implementation plan for the new token-less system has not yet been developed, nor has the policy. In the interim, on or before December 1, 2017, staff will receive written instructions for how to record family reunification service efforts in CWS/CMS. Once CWS-NS becomes fully operational, the Department will develop a policy to outline all documentation requirements for probation foster care youth.

  • Response Type†: Annual Follow Up
  • Estimated Completion Date: 12/01/2017
  • Response Date: November 2017

California State Auditor's Assessment of Status: Pending

Per Alameda County's response, its implementation of this recommendation is currently pending.


Agency Response*

Alameda County stated that it will not provide any responses to the audit.

  • Response Type†: 1-Year
  • Estimated Completion Date:
  • Response Date: April 2017

California State Auditor's Assessment of Status: Will Not Implement

We stand by our recommendation to Alameda County probation department that it should update its existing procedures for recording family reunification service components within the statewide case management system. As we noted on page 26 of our report, its staff did not record family reunifications into the statewide case management system accurately. It is essential for county staff to accurately record and update the youth's case plan goal in the statewide case management system so that information on goals and outcomes can be compared across counties.


Agency Response*

Alameda County stated that it will not provide any responses to the audit.

  • Response Type†: 6-Month
  • Estimated Completion Date:
  • Response Date: December 2016

California State Auditor's Assessment of Status: Will Not Implement

We stand by our recommendation to Alameda County probation department that it should update its existing procedures for recording family reunification service components within the statewide case management system. As we noted on page 26 of our report, its staff did not record family reunifications into the statewide case management system accurately. It is essential for county staff to accurately record and update the youth's case plan goal in the statewide case management system so that information on goals and outcomes can be compared across counties.


Agency Response*

Alameda County stated that it will not provide any responses to the audit.

  • Response Type†: 60-Day
  • Estimated Completion Date:
  • Response Date: May 2016

California State Auditor's Assessment of Status: Will Not Implement

We stand by our recommendation to Alameda County probation department that it should update its existing procedures for recording family reunification service components within the statewide case management system. As we noted on page 26 of our report, its staff did not record family reunifications into the statewide case management system accurately. It is essential for county staff to accurately record and update the youth's case plan goal in the statewide case management system so that information on goals and outcomes can be compared across counties.


All Recommendations in 2015-115

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


Report type

Report type
















© 2013, California State Auditor | Privacy Policy | Conditions of Use | Download Adobe PDF Reader