Report 2014-602 Recommendation 6 Responses

Report 2014-602: High Risk Update—California Department of Technology: Lack of Guidance, Potentially Conflicting Roles, and Staffing Issues Continue to Make Oversight of State Information Technology Projects High Risk (Release Date: March 2015)

Recommendation #6 To: Technology, California Department of

To help ensure the independence and objectivity of IPO analysts working in the oversight and consulting division, CalTech should provide regular training regarding maintaining independence while conducting project oversight.

Annual Follow-Up Agency Response From November 2017

The Quarterly Training Plan needs to be updated to cover Independence including providing examples of situations and coaching to staff. Expected completion date is March 2018.

  • Estimated Completion Date: March 2018

California State Auditor's Assessment of Annual Follow-Up Status: Pending

Annual Follow-Up Agency Response From October 2016

In working with California State Auditor (CSA), ITPOD had completed an updated version of the Principles and Expectations document with additional content on the definition and subject of "independence". This updated document will be forwarded to CSA for closure of this recommendation.

  • Completion Date: October 2016

California State Auditor's Assessment of Annual Follow-Up Status: Partially Implemented

Although CalTech indicates that it includes the topic of independence at each weekly staff meeting and has adopted policy on independence, we believe that IPO analysts need regular training on independence since it is a critical and challenging aspect of them providing independent project oversight on IT projects.

  • Auditee did not address all aspects of the recommendation

1-Year Agency Response

ITPOD has established a Principles & Expectations document for all staff. (See attachment) Among a number of important expectations, this document states that ITPO managers must understand and maintain their independence while performing project oversight work. This is now provided to every new staff member and signed by both the staff person and their manager. ITPOD has also included the topic of "independence" as a standing agenda item in our regular weekly staff meetings on Friday. (See attachment) We encourage the staff to share their successes and challenges in maintaining their independence.

  • Completion Date: November 2015
  • Response Date: March 2016

California State Auditor's Assessment of 1-Year Status: Partially Implemented

As noted for recommendation 5, the "Principles & Expectations" document lacks a definition for independence while performing IT project oversight.

6-Month Agency Response

Activity is progressing in developing a new training program for IPO analysts.

  • Estimated Completion Date: Dec 2015
  • Response Date: September 2015

California State Auditor's Assessment of 6-Month Status: Pending

60-Day Agency Response

- Incorporate the independence policy into the new employee orientation module of the training program - not started

  • Estimated Completion Date: 12/31/2015
  • Response Date: May 2015

California State Auditor's Assessment of 60-Day Status: No Action Taken

All Recommendations in 2014-602

Agency responses received are posted verbatim.