Report 2014-131 Recommendation 6 Responses

Report 2014-131: California State Government Websites: Departments Must Improve Website Accessibility So That Persons With Disabilities Have Comparable Access to State Services Online (Release Date: June 2015)

Recommendation #6 To: Human Resources, California Department of

To ensure that it addresses barriers to the accessibility of its website for persons with disabilities, CalHR should, no later than December 1, 2015, correct the accessibility violations we found during our review.

1-Year Agency Response

CalHR has completed this recommendation. All 462 violations found in this audit have been remediated.

  • Completion Date: May 2016
  • Response Date: May 2016

California State Auditor's Assessment of 1-Year Status: Fully Implemented


6-Month Agency Response

CalHR has corrected 460 of the 462 violations identified. The two remaining issues are related to each other. These issues exist within the current CalHR website that is in a third party content management system (CMS). To fix these issues the CMS needs to be modified by the vendor. CalHR staff have been working closely with the vendor to rectify this issue. The remediation of these issues has taken longer than anticipated, but CalHR expects this issue to be resolved prior to January 31, 2016.

  • Estimated Completion Date: January 31, 2016
  • Response Date: November 2015

California State Auditor's Assessment of 6-Month Status: Partially Implemented

We agree that CalHR has not yet fully implemented our recommendation but note that it has corrected 459 of the 462 violations we identified. We look forward to hearing more about its progress in addressing the remaining violations in CalHR's one-year response to this recommendation.


60-Day Agency Response

CalHR has been working diligently to correct all of the accessibility violations found during CSA's review. To date CalHR has addressed 460 of the 462 violations identified by CSA on the jobs.ca.gov website. CalHR will meet the December 1, 2015, timeframe.

  • Estimated Completion Date: December 1, 2015
  • Response Date: July 2015

California State Auditor's Assessment of 60-Day Status: Partially Implemented


All Recommendations in 2014-131

Agency responses received are posted verbatim.