Report 2014-131 Recommendation 6 Responses

Report 2014-131: California State Government Websites: Departments Must Improve Website Accessibility So That Persons With Disabilities Have Comparable Access to State Services Online (Release Date: June 2015)

Recommendation #6 To: Human Resources, California Department of

To ensure that it addresses barriers to the accessibility of its website for persons with disabilities, CalHR should, no later than December 1, 2015, correct the accessibility violations we found during our review.

Agency Response*

CalHR has completed this recommendation. All 462 violations found in this audit have been remediated.

  • Response Type†: 1-Year
  • Completion Date: May 2016
  • Response Date: May 2016

California State Auditor's Assessment of Status: Fully Implemented


Agency Response*

CalHR has corrected 460 of the 462 violations identified. The two remaining issues are related to each other. These issues exist within the current CalHR website that is in a third party content management system (CMS). To fix these issues the CMS needs to be modified by the vendor. CalHR staff have been working closely with the vendor to rectify this issue. The remediation of these issues has taken longer than anticipated, but CalHR expects this issue to be resolved prior to January 31, 2016.

  • Response Type†: 6-Month
  • Estimated Completion Date: January 31, 2016
  • Response Date: November 2015

California State Auditor's Assessment of Status: Partially Implemented

We agree that CalHR has not yet fully implemented our recommendation but note that it has corrected 459 of the 462 violations we identified. We look forward to hearing more about its progress in addressing the remaining violations in CalHR's one-year response to this recommendation.


Agency Response*

CalHR has been working diligently to correct all of the accessibility violations found during CSA's review. To date CalHR has addressed 460 of the 462 violations identified by CSA on the jobs.ca.gov website. CalHR will meet the December 1, 2015, timeframe.

  • Response Type†: 60-Day
  • Estimated Completion Date: December 1, 2015
  • Response Date: July 2015

California State Auditor's Assessment of Status: Partially Implemented


All Recommendations in 2014-131

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


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