To ensure that consumers have access to complaint data that will enhance their ability to make informed choices about their telecommunication services, the branch should, by June 30, 2015, create an updated plan that specifies the types of data the branch intends to post online and a timeline for fully implementing that plan.
Branch updated plan, with appropriate approvals, for data posting online and with a revised schedule.
Branch is in progress of updating data posting plan. Plan is on schedule to be completed with appropriate approvals on or before June 30, 2015.
Agency responses received are posted verbatim.