To help ensure the success of the BreEZe project going forward, CalTech should document key discussions with Consumer Affairs in which significant concerns are raised about Accenture and assessments of the department's performance by the IV&V consultant and the IPO specialist.
Attachment 2 will be sent separately via e-mail.
The Department's IT Project Oversight Division (ITPOD) established a procedure for documenting significant concerns and issues that are discussed in Portfolio meetings with Department executives. See Attachment 2.
Over the next 30 days, ITPOC will establish a new procedure for documenting significant concerns and agreed upon actions discussed during meetings with Consumer Affairs.
The new procedures are expected to in place by June 2015.
Agency responses received are posted verbatim.