Report 2014-116 Recommendation 20 Responses
Report 2014-116: California Department of Consumer Affairs' BreEZe System: Inadequate Planning and Oversight Led to Implementation at Far Fewer Regulatory Entities at a Significantly Higher Cost (Release Date: February 2015)
Recommendation #20 To: Consumer Affairs, Department of
If Consumer Affairs determines that a new IT system is warranted in the future, it should develop a process to ensure the success of that project that includes, at a minimum, development of and adherence to all project management plans.
60-Day Agency Response
The Department has developed a process to ensure that its IT projects meet all project management documentation requirements during their planning phase. (Attachment 2)
- Completion Date: March 2015
- Response Date: May 2015
California State Auditor's Assessment of 60-Day Status: Fully Implemented
Agency responses received are posted verbatim.