Report 2014-116 Recommendation 14 Responses

Report 2014-116: California Department of Consumer Affairs' BreEZe System: Inadequate Planning and Oversight Led to Implementation at Far Fewer Regulatory Entities at a Significantly Higher Cost (Release Date: February 2015)

Recommendation #14 To: Technology, California Department of

To ensure that IT projects have the oversight needed to better position them for success, CalTech should develop thresholds relating to IT project cost increases and schedule delays to inform and better justify its decision to allow an IT project to continue. If a department's IT project reaches or exceeds these thresholds, CalTech should require the department to conduct a cost-benefit analysis for the project and include this analysis in an SPR. CalTech should consider the results of this analysis in its decision to approve or deny the SPR and, if warranted, take action to suspend or terminate the project so that it does not allow projects with significant problems to continue without correction.

Annual Follow-Up Agency Response From November 2017

A new SPR template has been developed, and is ready for rollout at the end of January 2018.

  • Estimated Completion Date: January 2018

California State Auditor's Assessment of Annual Follow-Up Status: Pending


Annual Follow-Up Agency Response From October 2016

The ITPOD will modify our internal SPR analysis process documents and will add a new section to the SPR Analysis Template to compare the relevant information from the financial worksheets of the original or most recently approved project plan to the proposed new project plan included in the SPR. The financial implications of various courses of action will continue to be one of the factors considered in determining appropriate actions on troubled projects. The revision to the SPR analysis template is expected to be finalized by December 2016.

  • Estimated Completion Date: December 2016

California State Auditor's Assessment of Annual Follow-Up Status: Not Fully Implemented


1-Year Agency Response

The ITPOD will modify our internal SPR analysis process documents and will add a new section to the SPR Analysis Template to capture the relevant information concerning cost benefits analysis. The financial implications of various courses of action will continue to be one of the factors considered in determining appropriate actions on troubled projects. The revised SPR analysis template is anticipated to be issued by April 2016.

  • Estimated Completion Date: April 2016
  • Response Date: February 2016

California State Auditor's Assessment of 1-Year Status: Pending


6-Month Agency Response

This recommendation is currently under development and we expect to be able to report progress for the next scheduled update.

  • Estimated Completion Date: tbd
  • Response Date: August 2015

California State Auditor's Assessment of 6-Month Status: Pending


60-Day Agency Response

60-Day Update:

CalTech will add a section to the Special Project Report Template that will require the state entity to provide sufficient information on the cost-benefit or risk avoidance (as applicable) assessment that the state entity used to justify the approval of the SPR.

Progress on this initiative will be reported in our 6 month status update.

  • Estimated Completion Date: 12/31/2015
  • Response Date: April 2015

California State Auditor's Assessment of 60-Day Status: Pending


All Recommendations in 2014-116

Agency responses received are posted verbatim.


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