Report 2014-101 Recommendation 7 Responses

Report 2014-101: Employment Development Department: It Should Improve Its Efforts to Minimize Avoidable Appeals of Its Eligibility Determinations for Unemployment Insurance Benefits (Release Date: August 2014)

Recommendation #7 To: Unemployment Insurance Appeals Board, California

To identify and correct any policies, procedures, or practices that may be contributing to avoidable appeals filed by claimants and employers and thereby provide eligible claimants with unemployment benefits in a timelier manner, the California Unemployment Insurance Appeals Board (appeals board) should do the following: By September 1, 2014, the appeals board should aggregate the outcomes associated with each of the legal issues that it decided during fiscal year 2013-14 and make these data available to EDD. In addition, the appeals board should make similar updated data available to EDD twice each fiscal year thereafter.

6-Month Agency Response

On January 5, 2015, the CUIAB made available to EDD and any appeal party aggregated unemployment insurance (UI) benefit appeal outcome data for July - December 2014 on our public website. Previously, on August 28, 2014, the CUIAB made this outcome data for fiscal year 2013-14 available on our public website. We will make similar aggregated data available to EDD twice each fiscal year hereafter.

California State Auditor's Assessment of 6-Month Status: Fully Implemented

60-Day Agency Response

On August 28, 2014, the CUIAB made available to EDD, and any appeal party, the aggregated unemployment insurance (UI) benefit appeal outcome data for fiscal year 2013-14 by posting this data on our public website under the "Statistics" tab, as the "Judicial Appeal Outcomes" item. We will make similar aggregated data available to EDD twice each fiscal year hereafter.

California State Auditor's Assessment of 60-Day Status: Partially Implemented

All Recommendations in 2014-101

Agency responses received are posted verbatim.