Report 2013-126 Recommendation 4 Responses
Report 2013-126: Antelope Valley Water Rates: Various Factors Contribute to Differences Among Water Utilities (Release Date: July 2014)
Recommendation #4 To: Quartz Hill Water District
To ensure that Quartz Hill Water District can demonstrate that it complies with the public notification requirements of Proposition 218, it should retain documentation demonstrating that it mailed required Proposition 218 notifications of pass-through rate increases to water customers during the period that the increased rates are in effect.
6-Month Agency Response
We have implemented a new work practice that requires the billing attendant to keep the following documents:
1. Copy of the proof (Document that shows the verbiage and layout)
2. Copy of the invoice from the billing company
- Completion Date: November 2014
- Response Date: January 2015
California State Auditor's Assessment of 6-Month Status: Fully Implemented
60-Day Agency Response
QHWD staff will retain all documentation associated with the pass-through rate increases by one maintaining a certified list of all customers who received the notice and two maintaining a copy of the notification.
- Estimated Completion Date: 11/01/2014
- Response Date: September 2014
California State Auditor's Assessment of 60-Day Status: No Action Taken
The district has not increased its rates since our report was released, therefore it cannot demonstrate it complied with the public notification requirements. Furthermore, Quartz Hill has not developed any written procedures to address the recommendation.
Agency responses received are posted verbatim.