Report 2013-109 Recommendation 8 Responses

Report 2013-109: California Public Utilities Commission: Improved Monitoring of Balancing Accounts Would Better Ensure That Utility Rates Are Fair and Reasonable (Release Date: March 2014)

Recommendation #8 To: Ratepayer Advocates, Office of

To further its mission to obtain the lowest possible rates for reliable and safe utility service for ratepayers through its reviews of balancing accounts, Ratepayer Advocates should document the method used for its selection of balancing accounts to review.

Agency Response*

ORA has revised its Audit Manual to provide staff with guidance to document the methodology applied for selecting balancing accounts to review when examining investor-owned utility financial records and documents. This practice will document why ORA has selected certain accounts and not others for review, consistent with its statutory mandate (PU Code Section 309.5). ORA will provide the State Auditor with the revised manual.

  • Response Type†: Annual Follow Up
  • Completion Date: November 2016
  • Response Date: October 2016

California State Auditor's Assessment of Status: Fully Implemented


Agency Response*

As described previously a Audit Guide was developed for use by ORA auditors based on the recommendation by the state auditor. I will be following this report with a letter describing implimentation history of the audit guide and enclose a copy of the guide for your review.

  • Response Type†: Annual Follow Up
  • Completion Date: August 2014
  • Response Date: September 2015

California State Auditor's Assessment of Status: Not Fully Implemented

The audit guide that Ratepayer Advocates references in its response does not include the method it uses for selecting balancing accounts to review. Ratepayer Advocates did not provide additional documents to support its claim of full implementation.

  • Auditee did not substantiate its claim of full implementation

Agency Response*

Although Ratepayer Advocates provided an audit guide as support that it has implemented this recommendation, it did not provide its one-year response to this recommendation. However, it asserts that the audit guide it created addresses this recommendation.

  • Response Type†: 1-Year
  • Completion Date: August 2014
  • Response Date: April 2015

California State Auditor's Assessment of Status: No Action Taken

We reviewed the audit guide that Ratepayer Advocates provided and found that the audit guide does not include requirements for its management or staff to document the method that Ratepayer Advocates used for selecting the balancing accounts to review.

  • Auditee did not address all aspects of the recommendation

Agency Response*

ORA has developed an audit guide for use by internal auditors.

  • Response Type†: 6-Month
  • Completion Date: August 2014
  • Response Date: September 2014

California State Auditor's Assessment of Status: Pending

Ratepayer Advocates did not provide the audit guide it references to substantiate its claim of full implementation.

  • Auditee did not substantiate its claim of full implementation

Agency Response*

ORA is in the process of creating an audit guide to provide guidance on selection of balancing accounts for review. An internal draft guide has been prepared and is going through an internal review process with ORA's auditors and managers. I anticipate the guide to be completed within the next few weeks.

  • Response Type†: 60-Day
  • Estimated Completion Date: 5/16/14
  • Response Date: May 2014

California State Auditor's Assessment of Status: Pending


All Recommendations in 2013-109

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


Report type

Report type
















© 2013, California State Auditor | Privacy Policy | Conditions of Use | Download Adobe PDF Reader