Report 2013-109 Recommendation 11 Responses

Report 2013-109: California Public Utilities Commission: Improved Monitoring of Balancing Accounts Would Better Ensure That Utility Rates Are Fair and Reasonable (Release Date: March 2014)

Recommendation #11 To: Public Advocates Office

To ensure that findings and conclusions resulting from the reviews of balancing accounts are appropriate, complete, and supported, Ratepayer Advocates should, within six months, develop a document retention policy for all documents related to, among other things, balancing account reviews for a minimum of three years after the completion of these reviews.

1-Year Agency Response

Ratepayer Advocates did not provide its one-year response to this recommendation.

California State Auditor's Assessment of 1-Year Status: Fully Implemented

Although Ratepayer Advocates provided an audit guide as support that it has implemented this recommendation, it did not provide its one-year response to this recommendation. Based on our review of the audit guide, Ratepayer Advocates' audit guide addresses document retention for all documents related to balancing account reviews for a minimum of three years after the completion of the reviews.

6-Month Agency Response

This has been implemented as part of the audit guide.

California State Auditor's Assessment of 6-Month Status: Pending

Ratepayer Advocates did not provide the audit guide it references to substantiate its claim of full implementation.

60-Day Agency Response

These recommended elements will be part of the audit guide that ORA is creating.

California State Auditor's Assessment of 60-Day Status: Pending

All Recommendations in 2013-109

Agency responses received are posted verbatim.