To evaluate the success of the veterans assistance program going forward, the department should analyze the performance of the grant recipients across all three common measures. Further, the program manager unit and the reporting unit should work together to ensure that the data the program manager unit is using to assess program performance are the most appropriate and the best available.
The EDD currently has a process in place to evaluate the three common performance measures. The EDD is now reviewing its veterans performance data on a quarterly basis against the data submitted by its grantees. The EDD revised the quarterly reporting form which will assist in capturing the data for the three common measures reported by the grant recipients. The project managers will compare that data against the data reported in the system and communicate with the project operators when discrepancies exist. In addition, the project managers are working closer with the Program Reporting and Analysis Unit to help ensure the accuracy of that data. With these new procedures in place, EDD requests that this recommendation be closed.
The EDD modified its performance reports under the veterans assistance program to include the three common measures. Although EDD provided examples of these reports for certain grant recipients, we did not audit the accuracy of the performance data included in these reports. Nevertheless, EDD appears to have fully implemented this recommendation.
As noted in EDD's October 9, 2013 response to the audit, the Department currently has a process in-place to evaluate the three-common performance measures. However, EDD will be implementing this recommendation by reviewing its veterans performance data on a quarterly basis against the data submitted by its grantees. Though not fully implemented, EDD anticipates implementing this procedure by January 31, 2014 to address the previous quarter reports for October - December 2013.
†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.
*Agency responses received after June 2013 are posted verbatim.