Report 2013-102 Recommendation 3 Responses
Report 2013-102: Employment Development Department: It Needs to Address Data Issues to Better Evaluate and Improve the Performance of Its Employment Programs for Veterans (Release Date: October 2013)
Recommendation #3 To: Employment Development Department
To improve the department's performance on its negotiated goals, it should, by January 2014, ensure that all veterans employment representatives are fully trained to use the new version of CalJOBS.
6-Month Agency Response
Training of the new CalJOBSSM, Series 1-4 has been successfully given to all Veterans Program staff and Program managers. These training modules are posted on EDDs intranet for new Veterans Program staff and managers to view.
Series 1: Intake/Case Management Assignment Completed 11/12/2013
Series 2: Activities and Service Recordings Completed 11/19/2013
Series 3: Closures/Exits Completed 12/17/2013
Series 4: Events/Tools/Alerts Completed 1/14/2014
The EDD requests the closure of this recommendation now that training has been completed by all Veterans Program staff and managers.
- Completion Date: January 2014
- Response Date: April 2014
California State Auditor's Assessment of 6-Month Status: Fully Implemented
60-Day Agency Response
The EDD has been working to enhance and expand the supplemental veteran-specific training modules that will be used to fully train the Veteran Employment Program Representatives on the new CalJOBS system. The training will teach staff how to capture and input their daily work into the new system. The training consists of four training modules. The first three have been implemented and training has already been provided. The fourth training module is scheduled to be completed by January 31, 2014.
- Estimated Completion Date: January 31, 2014
- Response Date: December 2013
California State Auditor's Assessment of 60-Day Status: Pending
Agency responses received are posted verbatim.