Report 2013-045 Recommendation 31 Responses

Report 2013-045: Bureau for Private Postsecondary Education: It Has Consistently Failed to Meet Its Responsibility to Protect the Public's Interests (Release Date: March 2014)

Recommendation #31 To: Private Postsecondary Education, Bureau for

To process recovery fund claims within its 90-day goal, the bureau needs to track the information that will allow it to identify which steps in the process result in delays. When it identifies the delays in the process, the bureau should take steps to address them.

Agency Response*

Procedure #2013-0034 Student Tuition Recovery Fund Procedures is being included as Attachment #21. The procedures address the identified delays.

  • Response Type†: 1-Year
  • Completion Date: March 2015
  • Response Date: March 2015

California State Auditor's Assessment of Status: Fully Implemented


Agency Response*

The CPS process analysis includes review of the STRF claim process to identify processing delays. This is the responsibility of the Bureau Chief.

  • Response Type†: 6-Month
  • Estimated Completion Date: March 2015
  • Response Date: September 2014

California State Auditor's Assessment of Status: Pending


Agency Response*

The CPS process analysis includes review of the STRF claim process to identify processing delays. This is the responsibility of the Bureau Chief.

  • Response Type†: 60-Day
  • Estimated Completion Date: October 2014
  • Response Date: May 2014

California State Auditor's Assessment of Status: Pending


All Recommendations in 2013-045

†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.

*Agency responses received after June 2013 are posted verbatim.


Report type

Report type
















© 2013, California State Auditor | Privacy Policy | Conditions of Use | Download Adobe PDF Reader