Report 2013-045 Recommendation 27 Responses
Report 2013-045: Bureau for Private Postsecondary Education: It Has Consistently Failed to Meet Its Responsibility to Protect the Public's Interests (Release Date: March 2014)
Recommendation #27 To: Private Postsecondary Education, Bureau for
To ensure that staff identify and obtain sufficient evidence before
closing complaints, the bureau should continue to work with
Consumer Affairs to establish an investigative training program.
6-Month Agency Response
The training program has been developed and provided. Approved training requests for the upcoming Enforcement Academy have been provided. (See Attachment #27)
- Completion Date: September 2014
- Response Date: September 2014
California State Auditor's Assessment of 6-Month Status: Fully Implemented
60-Day Agency Response
A new training program and curriculum is being piloted and will be monitored through the pilot phase in order to amend as necessary. Meanwhile, the Bureau has requested 16 spaces in the next DCA Enforcement Academy. This is the responsibility of the Bureau Chief.
- Completion Date: May 2014
- Response Date: May 2014
California State Auditor's Assessment of 60-Day Status: Pending
The bureau did not provide the specific details related to the new training program and curriculum it is piloting or evidence of its request for employees to attend the next Consumer Affairs enforcement academy.
- Auditee did not substantiate its claim of full implementation
Agency responses received are posted verbatim.