To more accurately report on its plan review activities to stakeholders and provide relevant information to management, the division should exclude zero values from its calculations related to projects that did not have activity in a particular phase.
The division no longer issues monthly plan review workload reports,
but its monthly plan review scorecard excludes zero values by design. The report includes only projects with approved plans and thus every plan in the report will have completed each phase of the plan review process. (See 2013-406, p. 46)
Agency responses received after June 2013 are posted verbatim.