To better manage its construction oversight and close-out functions, the division should develop measures to assess those functions and it should periodically report the results to the public on its Web site.
As noted in previous status reports, DSA has developed measurements and reporting for its field oversight program including those related to the number of projects under construction and the rate of project certification. Subsequently, in October 2013, DSA posted to its public website information on projects under construction, certification rates for the last four fiscal years and total outstanding uncertified projects.
The division provided evidence of the metrics mentioned above.
General Services stated that the division has developed measurements and reporting for its field oversight program, including site visit activities and the rate of project certification. It also said, however, that the division is in the process of evaluating the data reported and correlating reporting procedures between offices to ensure consistent statewide reporting. Subsequently, the division will develop external reporting based on the results of this evaluation. General Services did not provide a timeline for completing these actions. (See 2013-406, p. 43)
Agency responses received after June 2013 are posted verbatim.