To ensure that certified inspectors are knowledgeable about current code requirements, the division should not excuse inspectors from required trainings and should improve its process for identifying expired certification exam scores. Further, the division should consistently follow and document its procedures for verifying the past employment of inspector applicants.
In January 2012 the division updated its written policies regarding inspector certification. These policies directly state the specific training required for inspectors who are taking the certification exam and also state the number of years for which a partial exam score is valid. In addition, in January 2012 the division issued an updated policy regarding the verification and documentation of an inspector candidate's past experience. The policy directs certification unit staff to verify a candidate's experience and indicates the way to document that experience. The division has developed experience verification forms that feature “Verified By” and “Date Verified” fields for completion by staff. (See 2013-406, pp. 42-43)
Agency responses received after June 2013 are posted verbatim.