Report 2011-101.2 Recommendation 1 Responses
Report 2011-101.2: Los Angeles County Department of Children and Family Services: Management Instability Hampered Efforts to Better Protect Children (Release Date: March 2012)
Recommendation #1 To: Los Angeles County Department of Children and Family Services
To ensure that child abuse and neglect allegations receive timely resolution, the department should continue to monitor the status of its backlog of investigations but revise its policies and performance measures to no longer define the backlog as investigations over 60 days old. Rather, it should emphasize completing investigations within 30 days.
6-Month Agency Response
The department created a goal to reduce the number of referral investigations that take longer than 30 days. In accordance with this goal, the department states that its regional managers will monitor how many investigations take longer than 30 days. (See 2013-406, p. 123)
- Response Date: September 2012
California State Auditor's Assessment of 6-Month Status: Fully Implemented
Agency responses received after June 2013 are posted verbatim.