Social Services should work with the Alameda County CWS agency to improve its percentage of ongoing case visits completed until it at least meets Social Services’ compliance goal of 90 percent.
Social Services stated that it continues to monitor Alameda’s performance on this measure. Social Services asserted that Alameda made progress last calendar year on case worker visits, meeting or exceeding the 90 percent threshold in all but two months. (See 2013-406, p. 119)
†Response Type refers to the interval in which the auditee is providing the State Auditor with their status in implementing recommendations made in an audit report. Auditees must submit a response regarding their progress in implementing recommendations from our reports at three intervals from the release of the report: 60 days, six months, and one year or subsequent to one year.
*Agency responses received after June 2013 are posted verbatim.