Report 2010-102 Recommendation 28 Responses

Report 2010-102: Administrative Office of the Courts: The Statewide Case Management Project Faces Significant Challenges Due to Poor Project Management (Release Date: February 2011)

Recommendation #28 To: Administrative Office of the Courts

Before embarking on future statewide IT initiatives and to ensure it secures appropriate support from users of the systems being proposed, the AOC should determine the extent to which the need for the IT initiative exists, including the necessary information to clearly demonstrate the extent of the problem the IT initiative will address.

1-Year Agency Response

The AOC stated it has both formal and informal processes and procedures in place to identify and assess the need for statewide technology improvements for the judicial branch in partnership with the courts. The AOC also stated it is committed to these processes and will continue to leverage these opportunities. As technology project needs are identified through these many communication channels, the AOC stated project concept documents are drafted that include statements of the problem, anticipated costs and benefits of the IT solution, impacts on courts and court operations, and known risks. (See 2013-406, p. 143)

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2010-102

Agency responses received after June 2013 are posted verbatim.