Report 2009-118 Recommendation 16 Responses

Report 2009-118: Department of Developmental Services: A More Uniform and Transparent Procurement and Rate-Setting Process Would Improve the Cost-Effectiveness of Regional Centers (Release Date: August 2010)

Recommendation #16 To: Developmental Services, Department of

To ensure that regional center employees have a safe avenue for reporting suspected improprieties at the regional centers, Developmental Services should follow its newly documented process for receiving and investigating these types of allegations it put into writing in July 2010 and should continue to notify all regional centers that such an alternative is available.

1-Year Agency Response

Developmental Services now has a formal intake and investigation process for complaints about regional centers and vendors. The department includes information about this process on its Web site and instructed the regional centers to do the same. All regional centers have posted Developmental Services’ and their own whistleblower complaint policies on their Web sites. (2012-406, p. 106).

California State Auditor's Assessment of 1-Year Status: Fully Implemented

All Recommendations in 2009-118

Agency responses received after June 2013 are posted verbatim.