State agencies should consider implementing the two best practices we identified: developing a thorough duty statement for recycling coordinators that includes a list of responsibilities related to e-waste and using vendors from General Services' master services agreement when the agencies need recycling services.
In its follow-up responses to our audit report, Caltrans stated that it had created or updated the duty statements for its recycling coordinators or updated other comparable documents such as desk procedures and standard operating procedures.
Regarding the use of recyclers from the master services agreement, we noted in our audit report that Caltrans used vendors from the master services agreement. (See 2010-406, p. 102)
Agency responses received after June 2013 are posted verbatim.