State agencies should consider implementing the two best practices we identified: developing a thorough duty statement for recycling coordinators that includes a list of responsibilities related to e-waste and using vendors from General Services' master services agreement when the agencies need recycling services.
In its follow-up response to our audit report Motor Vehicles stated that it had created or updated the duty statements for its recycling coordinators or updated other comparable documents such as desk procedures and standard operating procedures.
In its follow-up response to our audit report, Motor Vehicles stated that it had developed guidelines on the use of the DGS master service agreement for e-waste disposal and procedures for handling e-waste. (See 2010-406, p. 102)
Agency responses received after June 2013 are posted verbatim.