To ensure that the strategic plan is fully implemented in an effective and timely manner, the State Bar should limit performance measurement to indicators that can be accurately tracked on an ongoing basis and measure desired outcomes.
As part of the overall review of departmental plans the State Bar has evaluated the usefulness, validity, and source of data and collection strategies for the performance measures. The State Bar has reviewed all departmental plans to determine whether the measures can be captured with the State Bar's existing technology. (See 2008-406, p. 234)
Agency responses received after June 2013 are posted verbatim.