To reduce its costs and maximize savings to the General Fund, Health Services should continue to learn how to use the database and then train its staff to calculate the rates for fiscal year 2007-08.
The Department of Health Care Services (DHCS) has fully implemented this recommendation.
In its one year progress report, DHCS reported that it had prepared a contract amendment that included a turnover plan. The turnover plan required the consultant to provide the logic and business rules of the reimbursement rate system and train DHCS employees to operate the system.
DHCS staff has received the training necessary to operate the reimbursement rate system and has created a software application capable of calculating reimbursement rates for the upcoming 2009-10 rate year. (2008-041, pp. 42-43)
Agency responses received after June 2013 are posted verbatim.