Report 2005-123 Recommendation 10 Responses

Report 2005-123: Department of Corporations: It Needs Stronger Oversight of Its Operations and More Efficient Processing of License Applications and Complaints (Release Date: January 2007)

Recommendation #10 To: Corporations, Department of

To ensure that all applications are reviewed promptly and sufficiently, Corporations should maintain all necessary data in its information management systems so that it can effectively calculate the number of days it takes to process applications.

1-Year Agency Response

Corporations stated that it has developed policies and procedures for ensuring that all applications received are logged for date of receipt, date approved/license issued, and the number of days for completion. The policies and procedures also require documenting the reasons for any extraordinary issues that delay processing. (See 2009-406, p. 33)

• Response Date: January 2008

California State Auditor's Assessment of 1-Year Status: Fully Implemented

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All Recommendations in 2005-123

Agency responses received after June 2013 are posted verbatim.